beautypg.com

7 troubleshooting – Philips PD9016-37 User Manual

Page 20

background image

20 EN

7 Troubleshooting

Warning

Risk of electric shock. Never remove the casing of the player.

To keep the warranty valid, never try to repair the system yourself.
If you encounter problems when using the player, check the following points

before requesting service. If the problem remains unsolved, register your player

and get support at www.philips.com/welcome.
No power

Ensure that both plugs of the mains cord are properly connected.

Ensure that there is power at the car cigarette lighter or AC outlet.

No sound

Adjust the volume.

Ensure that the AV cable is connected correctly.

Distorted picture

Clean the disc. With a clean, soft, lint-free cloth, wipe the disc outwards from

the center.

Make sure that the video output format of the disc is compatible with the TV.

Change the video output format to match your TV or program.

The LCD is manufactured using high precision technology. You may, however,

see tiny black points and/or bright points(red, blue, green) that continuously

appear on the LCD. This is a normal result of the manufacturing process and

does not indicate a malfunction.

Cannot play disc

Ensure the disc label is upwards.

Clean the disc. With a clean, soft, lint-free cloth, wipe the disc outwards from

the center.

Check if the disc is defective by trying another disc.

The player feels warm

When the player is in use for a long period of time, its surface will be heated.

This is normal.

PD9016_UM_37_V2.1.indb 20

2011-10-9 16:00:41