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6 troubleshooting – Philips AEA3000-00 User Manual

Page 11

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6 Troubleshooting

Warning

Never remove the casing of this device.

To keep the warranty valid, never try to repair

the system yourself.
If you encounter problems when using this

device, check the following points before

requesting service. If the problem remains

unsolved, go to the Philips Web page (www.

philips.com/support). When you contact Philips,

make sure that the device is nearby and the

model number and serial number are available.
No power to the wireless microphone

• The batteries may be installed incorrectly

or drained. Install or replace the batteries

properly (see 'Install/replace microphone

batteries' on page 5).

• As a power-saving feature, the microphone

switches to standby mode automatically

after staying disconnected from the

receiver for more than 15 minutes. To

switch it on again, you need to slide the

OFF/ON switch on the microphone to the

OFF position and then back to the ON

position.

No sound or poor sound

• Adjust volume on the iPad.

• Adjust volume on the Hi-Fi system

connected to the receiver.

• Make sure that you have selected the

correct source on the connected Hi-Fi

system.

• Make sure that you have connected the

receiver to the Hi-Fi system securely.

• Check whether you have connected the

iPad securely.

• Check whether you have started music

play on the iPad.

Failed to set up connection between the

microphone and receiver

• Check whether both the wireless

microphone and receiver are switched

on. The receiver is switched on

automatically when it is connected to

an iPad.

• Make sure that the wireless

microphone and receiver are within

the the effective operation range, that

is, approximately 10 meters (30 feet).

Howling or echo from the wireless

microphone

• Adjust volume on the iPad.
• Adjust volume on the existing Hi-Fi

system connected to the receiver.

• Increase the distance between the

microphone and iPad (Hi-Fi system)

or adjust the angle of the microphone

towards the iPad (Hi-Fi system).