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9 troubleshooting – Philips DC390-37 User Manual

Page 21

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9 Troubleshooting

Warning

Never remove the casing of this apparatus.

To keep the warranty valid, never try to repair

the system yourself.

If you encounter problems when using this

apparatus, check the following points before

requesting service. If the problem remains

unsolved, go to the Philips web site (www.

philips.com/welcome). When you contact

Philips, ensure that the apparatus is nearby

and the model number and serial number are

available.

No power

• Ensure that the AC power plug of the

unit is connected properly.

• Ensure that there is power at the AC

outlet.

• Ensure that the batteries are inserted

correctly.

No sound

• Adjust the volume.

No response from the unit

• Disconnect and reconnect the AC power

plug, then turn on the unit again.

Poor radio reception

• Increase the distance between the unit

and your TV or VCR.

• Fully extend the FM antenna.

Timer does not work

• Set the clock correctly.

• Switch on the timer.

Clock/timer setting erased

• Power has been interrupted or the power

plug has been disconnected.

• Reset the clock/timer.

EN