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6 troubleshooting – Philips DS7880-37 User Manual

Page 10

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6 Troubleshooting

Warning

Never remove the casing of this apparatus.

To keep the warranty valid, never try to repair

the system yourself.

If you encounter problems when using this

apparatus, check the following points before

requesting service. If the problem remains

unsolved, go to the Philips web site (www.

philips.com/welcome). When you contact

Philips, ensure that the apparatus is nearby

and the model number and serial number are

available.

No power

• Make sure that the docking speaker is fully

charged.

• Make sure that the AC power plug of the

unit is connected properly.

• Make sure that there is power at the AC

outlet.

No sound

• Adjust volume on your mobile phone or

PC/Mac.

• Make sure that your Bluetooth mobile

phone is within the effective operation

range.

• Check if you have selected the correct

audio source.

No response from the unit

• Disconnect and reconnect the AC power

plug, then turn on the docking speaker

again.