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7 frequently asked questions (faq), 7 frequently asked questions (faq) 16 – Philips HD camcorder CAM295WH User Manual

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Why do my video/pictures look blurry?

• Hold the camcorder steady in your hands

during shooting.

• During video capture, do not move the

camcorder too fast.

• Use a tripod (not supplied) if necessary.

Why do my video/pictures look distorted on a

TV screen?

• Select the correct TV system.

How do I charge the camcorder?

• You can charge the camcorder via the USB

pop-out connector. When you connect

it to your PC/laptop it will automatically

charge. You can also plug the camcorder via

the pop-out USB into a USB charger.

How long do I have to charge the camcorder?

• The camcorder is fully charged for first

usage. The camcorder charge time when

connected to your PC/laptop is 3.5 hours.

When you charge it via USB adaptor, the

charge time is 2 hours.

Where can I find an adaptor for CAM295 to

charge the battery?

• CAM295 can be charged via regular

USB adaptors, which are readily available

in electronic stores. The CAM295 is

compliant to the iPhone 4 adapter.

Camcorder stopped responding?

• In the unlikely event that your camcorder

stops responding, you can manually reset

it. The reset button is located under the

HDMI cover. There you see a small opening

above the HDMI connection. Please use

a small prying object (like a pen) to insert

and press gently for resetting. After you

have reset the camcorder, please turn on

the camcorder again, and set-up will start

again.

Why does the camcorder sometimes not

record the right color?

• To record both indoors and outdoors,

and not having to change any settings,

the camcorder has an automatic white-

balance correction. This enables you to

7 Frequently

asked questions

(FAQ)

Why is there no response when I use the

camcorder?

• The camcorder is in power-off mode. Turn

on the camcorder (see ‘Get started’ >

‘Turn on’).

• The built-in battery may be drained.

Charge the battery (see ‘Get started’ >

‘Charge the built-in battery’).

Why is [Memory full!] displayed when I try to

record?

• Ensure that the Micro SD card has been

inserted correctly (see ‘Get started’ >

‘Load the Micro SD card’).

• The memory is used up. Save your video/

pictures to a computer (see ‘Use more of

your camcorder’ > ‘Transfer video/pictures

to a PC/Mac’). Then delete files from your

camcorder or clear the memory.

How much memory is needed for 1 hour of

Full HD recording?

• The CAM295 uses 4GB on average for

1 hour of Full HD video. For a more

complex video recording (e.g. with lots of

motions in the video, or a lot of panning),

the CAM295 will use more memory. This is

done to maintain the video quality, but will

increase the usage of memory.

Why do I have no access to folders on the

camcorder from my computer?

• Ensure that the USB connection is correct.

• The camcorder turns off automatically

15 minutes after it is connected to a

computer. You can press

to turn it on

again.

EN

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