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6 troubleshooting – Philips DS3400-37 User Manual

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10 EN

6 Troubleshooting

Warning

Never remove the casing of this apparatus.

To keep the warranty valid, never try to repair

the system yourself.

If you encounter problems when using this

apparatus, check the following points before

requesting service. If the problem remains

unsolved, go to the Philips web site (www.

philips.com/welcome). When you contact

Philips, ensure that the apparatus is nearby

and the model number and serial number are

available.

No power

• Make sure that the AC power adaptor of

the device is connected properly.

• Make sure that there is power at the AC

outlet.

• Make sure that the batteries have been

installed correctly.

No sound or poor sound

• Adjust the volume of your docking speaker.

• Adjust the volume of your iPod/iPhone or

external audio device.

No response from the unit

• Disconnect and reconnect the AC power

plug, and then switch on the device again.

Cannot sync with PC

• Switch the docking speaker to standby

mode.

• Try another USB cable.

• Install iTunes in PC properly.