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Troubleshooting, Problem solution – Philips DVP5960-37B User Manual

Page 48

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English

48

WARNING
Under no circumstances should you try to repair the system yourself, as this will
invalidate the warranty. Do not open the system as there is a risk of electric shock.

If a fault occurs, first check the points listed below before taking the system for repair. If
you are unable to remedy a problem by following these hints, consult your dealer or
Philips for help.

Problem

Solution

No power

– Check if the AC power cord is properly connected.
– Press the STANDBY ON on the front of the DVD

system to turn on the power.

No picture

– Refer to your TV’s manual for correct Video In

channel selection. Change the TV channel until you
see the DVD screen.

– Check if the TV is switched on.
– If the progressive scan feature is activated but the

connected TV does not support progressive signals
or the cables are not connected accordingly, see
page 20 for proper progressive scan set up or
deactivate the progressive scan feature as below:

1) Turn off your TV progressive scan mode or turn on

to interlaced mode.

2) Press OPEN/CLOSE to open the disc tray.
3) Press numeric keypad ‘1’ on the remote control for

few seconds.

Distorted picture

– Sometimes a small amount of picture distortion may

appear depending on the disc being played back. This
is not a malfunction.

Completely distorted picture or

– Connect DVD Player directly to the TV.

black/white picture with DVD

– Make sure the disc is compatible with the DVD/

Player.

– Ensure that the DVD Player’s TV Type is set to match

that of the Disc and your TV.

No sound or distorted sound

– Adjust the volume.
– Check that the speakers are connected correctly.

No audio at digital output

– Check the digital connections.
– Check if your receiver can decode MPEG-2 and if

not, please make sure the digital output is set to
PCM.

– Check if the audio format of the selected audio

language matches your receiver capabilities.

Disc can’t be played

– The DVD+R/CD-R must be finalized.
– Ensure the disc label is facing up.
– Check if the disc is defective by trying another disc.
– Region code incorrect.

Troubleshooting

Visit us at www.philips.com/support for service support

001-51 DVP5960_Eng_37_RC3

05/07/06, 4:00 PM

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