Philips Luftbefeuchter - Manual (Page 16)

16 EN
8 Troubleshooting
This chapter summarizes the most common problems you could encounter with the humidifier. If you
are unable to solve the problem with the information below, contact the Consumer Care Center in
your country.
Problem Possible solution
The humidifier does not
work.
• Make sure that there is power supply to the humidifier.
• Make sure that the water tank is filled with water and the upper unit is
placed properly onto the water tank.
There is no air
humidification.
• Make sure that the water tank is filled with water and the upper unit is
placed properly onto the water tank.
• Your room might have too much ventilation. Please close doors and
windows.
• Your room size is too big. The recommended room size is 25m² for
HU4801.
The water tank leaks. • Make sure that the humidifier is not overfilled with water.
• Make sure that the humidifier is well assembled/connected every time
after you clean it or after you remove the upper unit and/or water tank
for refilling.
• Make sure that the water tank is properly placed. If the problem persists,
contact the Consumer Care Center in your country.
There are some
white deposits on the
humidification filter.
The white deposits are called scale and they consist of minerals from the
water. Scale on the humidification filter affects the humidifying performance,
however it does not harm your health. Please follow the cleaning
instructions in the user manual.
The filter turns
yellowish after some
time.
The yellow deposits is a natural effect of the wick material, and it has no
impact on humidification performance. Clean the humidification filter
frequently to remove the scale, and replace the humidification filter every
three month.
There is unpleasant
smell coming out from
the humidifier.
• Make sure that the water tank is filled with water.
• Clean the humidification filter (see chapter ‘Cleaning the humidification
filter’).
No air comes out of the
air outlet.
Plug the humidifier into the power supply and switch on.
I do not see visible
mist coming out of the
humidifier. Is it working?
When mist is very fine, it is invisible. This humidifier has a NanoCloud
humidification technology, which produces healthy humid air from the
outlet area without formation of water mist.Therefore, you cannot see the
mist.