Lava Mobiles ARC12 - Manual (Page 20)

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Check if battery is appropriately charged.
Fail to connect
to network
In case of Weak signal, please try and move to a location with strong signal and try connecting to the
network again;
Please ensure that you are not beyond the network coverage of service providers;
Please ensure you have a valid SIM card. Please contact your network provider for further
information.
Display
information
while turning
on
Check if the SIM card is installed correctly
Handset lock password: If the handset lock is activated, you have to input handset password.
Input PIN: if Inputting PIN while turning the phone on each time is activated, you have to input the
PIN code.
Input PUK code: When you’ve input wrong PIN code for 3 times will lock the SIM card. You need to
input the PUK code provided by your network provider.
Poor quality of
calling
Please check if the sound volume is tuned properly
In an area with poor network conditions, example: basement, the signal might be weak. Try
searching a location with stronger signal reception and call again.
While using the mobile phone in the peak period of communication, like commute time, you may not
be able to call because of line congestion.
Standby
duration
shortened
The standby duration is relative to the network systems. While the mobile phone is in an area with
poor signal strength and cannot receive the signal, the handset will continuously search for a base
station. This will significantly reduce battery charge. It is recommended that you turn off your mobile
in area with no signal reception to save battery.
Need replacing the battery: Please change to a new battery as battery performance may decrease
after prolonged usage.
SIM Card Error
Dirt on the metal surface of an SIM card: Use clean cloth to wipe the metal touch point on an SIM
card.
The SIM card is not installed.
The SIM card is damaged. Please contact your network service provider.
Fail to dial out Please check if you press the dial key after typing the number.