Cerwin-vega’s limited warranty – Cerwin-Vega CVHF-A18S Manual User Manual
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Cerwin-Vega’S liMited warranty
welCoMe to tHe FaMily!
First off, you have great taste in loudspeakers. At
Cerwin-Vega!, deep bass and great highs are a way of life.
Nice to know there are a few people out there who share our
passion for music. You’ll be glad to know that this company
has been in business since 1953. And we consider you to be
the newest member of the family.
We hope your speakers give you years of enjoyment.
Of course, in the event of a problem, make sure you
familiarize yourself with this warranty. We like to think that
while you’re sitting in front of your speakers, we’re standing
behind them. And now a few choice words from our lawyer.
(Hey, every family has one).
wHo’S CoVered by tHiS warranty?
Cerwin-Vega’s Limited Warranty on residential speakers
extends only to the original purchaser as evidenced by the
original Bill of Sale and only to the residential speakers
purchased from authorized Cerwin-Vega! dealers.
Ten words of advice: Retain the original bill of sale, in a safe
place!
wHat’S CoVered by tHiS warranty?
Cerwin-Vega! warrants that all new residential speakers
shall be free from defects in material and workmanship,
under normal and proper use. Cerwin-Vega! agrees to repair
or replace (at our option) all such defective parts at no
charge for labor or materials.
wHat’S not CoVered by tHiS warranty?
This Limited Warranty does not apply to defective equipment
that: has been altered or repaired by other than factory
approved procedures; has been subjected to negligence,
misuse or accident;has been damaged by improper line
voltage; had its serial number or any part of it altered,
defaced, or removed; has been used for other than home
entertainment purposes; or has been used in a way that is
contrary to Cerwin-Vega’s written instructions.
Except as provided by statute, this Limited Warranty does
not cover losses, consequential or otherwise, resulting from
the improper use of, or inability to operate, any Cerwin-Vega!
product.
How long doeS tHe warranty extend?
Cerwin-Vega’s Limited Warranty extends for a period of (2)
years for all system speaker components, two (2) years for
all associated electronics components, including amplifier
and controller devices, and one (1) year for speaker stands
and wall mount brackets, from the date of purchase as
shown on the original Bill of Sale.
The warranty period will be extended if the warranty repairs
have not been performed due to delays caused by
Cerwin-Vega! or a representative of Cerwin-Vega!, or if the
warranty repairs did not remedy the defect and the original
purchaser notifies Cerwin-Vega! or the original dealer or an
Authorized Cerwin-Vega! Service Center of the failure of the
repairs within 30 days after they were completed.
How do yoU get warranty SerViCe?
In order to obtain warranty service, contact your original
dealer or distributor, or an Authorized Cerwin-Vega! Service
Center. If, for some reason, you have trouble locating a
service representative, contact Cerwin-Vega’s Customer
Service Department for assistance:
Cerwin-Vega! Customer Service Dept.
772 S. Military Trail
Deerfield Beach, FL 33442
+1 (954) 949-9601
In some cases, the Customer Service Department can solve
a service problem without any return of equipment, thereby
avoiding transit delays. For more information visit
http://www.cerwin-vega.com/service_support.php
wHat iF tHe ProdUCt MUSt be retUrned?
If the Customer Service Department determines that the
equipment must be returned to Cerwin-Vega! for service, a
Return Authorization will be issued by mail, and the defective
merchandise may be shipped directly to the above address
freight prepaid, along with a copy of both the Return
Authorization and the original Bill of Sale.
The product will be replaced or repaired (at our option) and
returned to the original purchaser. Only the return postage
will be paid by Cerwin-Vega! Cerwin-Vega! will not be
responsible for damage occurring in shipment from the
original purchaser or due to improper packing materials.
Remember to pack all equipment carefully and in the
original carton if possible. Additional charges may be added
if new packing materials are required for return shipment.
Save your original packing materials!
wHat are otHer reMedieS Under tHe law?
The exercise of any of the provisions under the Limited
Warranty does not affect the protections or remedies of the
original purchaser under other laws. If you have additional
questions about service, write or call the Customer Service
Department. This Limited Warranty applies to all residential
speakers, and supersedes all previous warranty statements.
Cerwin-Vega! reserves the right to make changes in product
design and specifications at any time.
EXCEPT AS PROVIDED HEREIN AND BY APPLICABLE
LAW, CERWIN-VEGA! MAKES NO ADDITIONAL
REPRESENTATION OR WARRANTY OF ANY NATURE
WHATSOEVER, EXPRESSED OR IMPLIED, AS TO THE
EQUIPMENT, INCLUDING BUT NOT LIMITED TO, THE
MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE, DESIGN CONDITION OR WORKMANSHIP OF
THE EQUIPMENT, OR THE QUALITY OF THE MATERIAL
INCLUDED THEREIN, THIS LIMITED WARRANTY
CONSTITUTES THE SOLE AND ENTIRE AGREEMENT
BETWEEN CERWIN-VEGA! AND THE ORIGINAL
PURCHASER.
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