Philips Lumea Essential IPL Haarentfernungssystem User Manual

Page 23

Problem

Possible cause

Solution

The light exit

window is broken.

If the light exit window of the body attachment is broken, do

not use the appliance with this body attachment any more.

Go to your dealer or a Philips service centre or contact

the Consumer Care Centre to have the body attachment

replaced.

The appliance is

not suitable for

your hair or skin

colour.

Do not use the appliance if your body hair is light blond, red,

grey or white. Do not use the appliance either if you have

dark skin. Consult the body hair and skin colour table in the

Quick Start Guide.

The treated areas

become red after

the treatment.

Slight redness

is harmless and

normal and

disappears quickly.

No action required.

The skin reaction

after the treatment

lasts longer than

usual.

You have used a

light intensity that

is too high for you.

Select a lower light intensity the next time. See chapter

‘Preparing for use’, section ‘Light intensity. If the skin reaction

lasts longer than 3 days, contact your doctor.

The hair-removal

results are not

satisfactory.

You have used a

light intensity that

is too low for you.

Perform a skin test to determine if you can use a higher light

intensity (see chapter ‘Using the appliance’, section ‘First use

and skin test’.

You did not make

enough overlaps

when you used

the appliance.

For proper hair-removal results, you have to make overlaps

when you use the appliance. See chapter ‘Using the appliance’,

section ‘Subsequent use’, step 4.

You do not use

the appliance

as often as

recommended.

To remove all hairs successfully and to prevent the hair

root from becoming active again, the treatments have to be

repeated once every two weeks for the first two months. To

ensure that your skin stays smooth, we advise you to repeat

the treatment every four to six weeks. The time between

treatments may vary based on your individual hair regrowth

and also across different body areas. If too many hairs grow

back between treatments, simply shorten the treatment

interval again, but do not treat any area more often than

once every two weeks. When you use the appliance more

frequently than recommended, you do not increase the

effectiveness but you do increase the risk of skin reactions.

You respond

more slowly to IPL

treatment than the

average user.

Continue using the appliance for at least 6 months, as hair

regrowth can still decrease over the course of this period.

Also take into account the other solutions to this problem.