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Roubleshooting, Rror, Odes – Bayer HealthCare 2 User Manual

Page 44

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What You See

What It Means

What You Should Do

Test result is below

0.6 mmol/L.

Repeat the test and make sure

the test strip is completely filled.

If LO appears again, contact

your physician or healthcare

professional.

Test result is above

33.3 mmol/L.

Wash your hands and the

test site. Repeat the test. If

HI appears again, contact

your physician or healthcare

professional.

You have not pushed

the meter handle all

the way in.

Push the meter handle in until it

clicks. You must push the handle

all the way in and see the “apply

blood” prompts before you touch

the strip to the blood drop.

• The 10-Test Disc is

out of test strips.

• There is no disc in

the meter.

• The disc has been

inserted upside down.

• The disc is defective.

Insert a new 10-Test Disc. If a full disc

is already inserted, remove and in-

spect for foreign material. Rotate the

disc and reinstall it, bumpy side up.

If error repeats, try inserting a new

disc. If the error continues, contact

the Bayer Diabetes Care Helpline.

The meter will mark

a test result with a

thermometer and an

if the meter is too cold

or too hot when the test

is performed. The result

will not be included in

any averages calculated.

Test only when the meter tempera-

ture is between 10°C and 45°C.

0

Bayer Diabetes Care Helpline: 1-800-268-7200

t

rouBlEshootIng

and

E

rror

c

odEs

:

When you have a problem or a question concerning what

you see on your screen, the following may be helpful.