Warranty – Behringer B300 User Manual

Page 13

B300

7. WARRANTY

The information contained in this manual is subject to change without notice. No part of this manual may be reproduced or

transmitted in any form or by any means, electronic or mechanical, including photocopying and recording of any kind, for any

purpose, without the express written permission of BEHRINGER Spezielle Studiotechnik GmbH.

BEHRINGER Spezielle Studiotechnik GmbH, Hanns-Martin-Schleyer-Str. 36-38, 47877 Willich-Münchheide II, Germany

Tel. +49 (0) 21 54 / 92 06-0, Fax +49 (0) 21 54 / 92 06-30

7. WARRANTY

§ 1 WARRANTY CARD/ONLINE REGISTRATION

To be protected by the extended warranty, the buyer must

complete and return the enclosed warranty card within 14 days

of the date of purchase to BEHRINGER Spezielle Studiotechnik

GmbH, in accordance with the conditions stipulated in § 3. Failure

to return the card in due time (date as per postmark) will void any

extended warranty claims. Based on the conditions herein, the

buyer may also choose to use the online registration option via

the Internet (www.behringer.com or www.behringer.de).

§ 2 WARRANTY

1. BEHRINGER (BEHRINGER Spezielle Studiotechnik GmbH

including all BEHRINGER subsidiaries listed on the enclosed page,

except BEHRINGER Japan) warrants the mechanical and

electronic components of this product to be free of defects in

material and workmanship for a period of one (1) year* from the

original date of purchase, in accordance with the warranty

regulations described below. If the product shows any defects

within the specified warranty period that are not excluded from

this warranty as described under § 3 and 4, BEHRINGER shall, at

its discretion, either replace or repair the product using suitable

new or reconditioned parts. In the case that other parts are used

which constitute an improvement, BEHRINGER may, at its

discretion, charge the customer for the additional cost of these

parts.
2. If the warranty claim proves to be justified, the product will be

returned to the user freight prepaid.
3. Warranty claims other than those indicated above are expressly

excluded.

§ 3 RETURN AUTHORIZATION NUMBER

1. To obtain warranty service, the buyer (or his authorized dealer)

must call BEHRINGER (see enclosed list) during normal business

hours BEFORE returning the product. All inquiries must be

accompanied by a description of the problem. BEHRINGER will

then issue a return authorization number.
2. Subsequently, the product must be returned in its original

shipping carton, together with the return authorization number to

the address indicated by BEHRINGER.
3. Shipments without freight prepaid will not be accepted.

§ 4 WARRANTY REGULATIONS

1. Warranty services will be furnished only if the product is

accompanied by a copy of the original retail dealers invoice.

Any product deemed eligible for repair or replacement by

BEHRINGER under the terms of this warranty will be repaired or

replaced within 30 days of receipt of the product at BEHRINGER.
2. If the product needs to be modified or adapted in order to

comply with applicable technical or safety standards on a natio-

nal or local level, in any country which is not the country for

which the product was originally developed and manufactured,

this modification/adaptation shall not be considered a defect in

materials or workmanship. The warranty does not cover any

such modification/adaptation, irrespective of whether it was

carried out properly or not. Under the terms of this warranty,

BEHRINGER shall not be held responsible for any cost resulting

from such a modification/adaptation.

3. Free inspections and maintenance/repair work are expressly

excluded from this warranty, in particular, if caused by improper

handling of the product by the user. This also applies to defects

caused by normal wear and tear, in particular, of faders,

potentiometers, keys/buttons and similar parts.
4. Damages/defects caused by the following conditions are not

covered by this warranty:
s improper handling, neglect or failure to operate the unit in

compliance with the instructions given in BEHRINGER user

or service manuals.

s connection or operation of the unit in any way that does not

comply with the technical or safety regulations applicable in

the country where the product is used.

s damages/defects caused by force majeure or any other

condition that is beyond the control of BEHRINGER.

5. Any repair or opening of the unit carried out by unauthorized

personnel (user included) will void the warranty.
6. If an inspection of the product by BEHRINGER shows that the

defect in question is not covered by the warranty, the inspection

costs are payable by the customer.
7. Products which do not meet the terms of this warranty will be

repaired exclusively at the buyers expense. BEHRINGER will

inform the buyer of any such circumstance. If the buyer fails to

submit a written repair order within 6 weeks after notification,

BEHRINGER will return the unit C.O.D. with a separate invoice

for freight and packing. Such costs will also be invoiced

separately when the buyer has sent in a written repair order.

§ 5 WARRANTY TRANSFERABILITY

This warranty is extended exclusively to the original buyer

(customer of retail dealer) and is not transferable to anyone

who may subsequently purchase this product. No other person

(retail dealer, etc.) shall be entitled to give any warranty promise

on behalf of BEHRINGER.

§ 6 CLAIM FOR DAMAGES

Failure of BEHRINGER to provide proper warranty service shall

not entitle the buyer to claim (consequential) damages. In no

event shall the liability of BEHRINGER exceed the invoiced value

of the product.

§ 7 OTHER WARRANTY RIGHTS AND NATIONAL LAW

1. This warranty does not exclude or limit the buyers statutory

rights provided by national law, in particular, any such rights

against the seller that arise from a legally effective purchase

contract.
2. The warranty regulations mentioned herein are applicable

unless they constitute an infringement of national warranty law.
* Customers in the European Union please contact BEHRINGER

Germany Support for further details.