Troubleshooting – Black & Decker DLX850B User Manual
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ENGLISH
NEED HELP?
For service, repair or any questions regarding your appliance, call the appropriate
800 number on cover of this book. Please
DO NOT return the product to the place
of purchase. Also, please
DO NOT mail product back to manufacturer, nor bring it to
a service center. You may also want to consult the website listed on the cover of this
manual.
Two Year Limited Warranty
(Applies only in the United States and Canada)
What does it cover?
• Any defect in material or workmanship provided; however, Applica’s liability will not
exceed the purchase price of product.
For how long?
• Two years after date of purchase.
What will we do to help you?
• Provide you with a reasonably similar replacement product that is either new or
factory refurbished.
How do you get service?
• Save your receipt as proof of date of sale.
• Visit the online service website at www.prodprotect.com/applica, or call toll-free
1-800-231-9786, for general warranty service.
• If you need parts or accessories, please call 1-800-738-0245.
What does your warranty not cover?
• Damage from commercial use
• Damage from misuse, abuse or neglect
• Products that have been modified in any way
• Products used or serviced outside the country of purchase
• Glass parts and other accessory items that are packed with the unit
• Shipping and handling costs associated with the replacement of the unit
• Consequential or incidental damages (Please note, however, that some states do not
allow the exclusion or limitation of consequential or incidental damages, so this
limitation may not apply to you.)
How does state law relate to this warranty?
• This warranty gives you specific legal rights. You may also have other rights that vary
from state to state or province to province.
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
SOLUTION
Coffeemaker does not
turn on.
Coffeemaker is not plugged in. Check to be sure appliance
is plugged in to a working
outlet and the On/Off (I/O)
switch is powered ON (I).
Coffeemaker is
leaking.
• Water reservoir may be
overfilled.
• Carafe may not be correctly
placed on “Keep Hot”
carafe plate.
• Make sure water
reservoir has not been
filled beyond MAX fill
line.
• Make sure carafe is
placed correctly on
“Keep Hot” carafe plate
and is centered under
filter basket holder.
Brewing takes too long.
Coffeemaker might need
cleaning.
Follow procedure in CARE
AND CLEANING.
Coffee is not brewing.
Water reservoir might be
empty.
Make sure water reservoir
has sufficient water to
brew desired number of
cups of coffee.
Coffeemaker brews
clear water.
There may be no coffee
grounds in removable filter
basket.
Add sufficient amount of
coffee grounds to paper
filter in removable filter
basket.
Filter basket overflows.
Carafe may be improperly
placed on “Keep Hot” carafe
plate.
Remove carafe and insert
so that carafe rests
comfortably within grooves
on “Keep Hot” carafe plate.
Grounds in brewed
coffee.
Filter and/or filter basket are
not properly placed.
Insert paper filter into filter
basket and insert basket
properly into holder.
is a trademark of The Black & Decker Corporation,
Towson, Maryland, USA
Made in People’s Republic of China
Printed in People’s Republic of China