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Troubleshooting – Black & Decker DLX850B User Manual

Page 5

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ENGLISH

NEED HELP?
For service, repair or any questions regarding your appliance, call the appropriate

800 number on cover of this book. Please

DO NOT return the product to the place

of purchase. Also, please

DO NOT mail product back to manufacturer, nor bring it to

a service center. You may also want to consult the website listed on the cover of this

manual.
Two Year Limited Warranty
(Applies only in the United States and Canada)
What does it cover?
• Any defect in material or workmanship provided; however, Applica’s liability will not

exceed the purchase price of product.

For how long?
• Two years after date of purchase.
What will we do to help you?
• Provide you with a reasonably similar replacement product that is either new or

factory refurbished.

How do you get service?
• Save your receipt as proof of date of sale.
• Visit the online service website at www.prodprotect.com/applica, or call toll-free

1-800-231-9786, for general warranty service.

• If you need parts or accessories, please call 1-800-738-0245.
What does your warranty not cover?
• Damage from commercial use
• Damage from misuse, abuse or neglect
• Products that have been modified in any way
• Products used or serviced outside the country of purchase
• Glass parts and other accessory items that are packed with the unit
• Shipping and handling costs associated with the replacement of the unit
• Consequential or incidental damages (Please note, however, that some states do not

allow the exclusion or limitation of consequential or incidental damages, so this

limitation may not apply to you.)

How does state law relate to this warranty?
• This warranty gives you specific legal rights. You may also have other rights that vary

from state to state or province to province.

TROUBLESHOOTING

PROBLEM

POSSIBLE CAUSE

SOLUTION

Coffeemaker does not

turn on.

Coffeemaker is not plugged in. Check to be sure appliance

is plugged in to a working

outlet and the On/Off (I/O)

switch is powered ON (I).

Coffeemaker is

leaking.

• Water reservoir may be

overfilled.

• Carafe may not be correctly

placed on “Keep Hot”

carafe plate.

• Make sure water

reservoir has not been

filled beyond MAX fill

line.

• Make sure carafe is

placed correctly on

“Keep Hot” carafe plate

and is centered under

filter basket holder.

Brewing takes too long.

Coffeemaker might need

cleaning.

Follow procedure in CARE

AND CLEANING.

Coffee is not brewing.

Water reservoir might be

empty.

Make sure water reservoir

has sufficient water to

brew desired number of

cups of coffee.

Coffeemaker brews

clear water.

There may be no coffee

grounds in removable filter

basket.

Add sufficient amount of

coffee grounds to paper

filter in removable filter

basket.

Filter basket overflows.

Carafe may be improperly

placed on “Keep Hot” carafe

plate.

Remove carafe and insert

so that carafe rests

comfortably within grooves

on “Keep Hot” carafe plate.

Grounds in brewed

coffee.

Filter and/or filter basket are

not properly placed.

Insert paper filter into filter

basket and insert basket

properly into holder.

is a trademark of The Black & Decker Corporation,

Towson, Maryland, USA

Made in People’s Republic of China

Printed in People’s Republic of China