Bloomfield HD8799 - Manual (Page 2)

Unless otherwise specified, all commercial cooking equipment
manufactured by WELLS MFG. CO. is warranted against de-
fects in materials and workmanship for a period of one year
from the date of original installation or 18 months from the date
of shipment from our factory, whichever comes first, and is for
the benefit of the original purchaser only.
THIS WARRANTY IS THE COMPLETE AND ONLY WAR-
RANTY, EXPRESSED OR IMPLIED IN LAW OR IN FACT,
INCLUDING BUT NOT LIMITED TO, WARRANTIES OF MER-
CHANTABILITY OR FITNESS FOR ANY PARTICULAR PUR-
POSE, AND/OR FOR DIRECT, INDIRECT OR CONSEQUEN-
TIAL DAMAGES IN CONNECTION WITH WELLS MFG. CO.
PRODUCTS. This warranty is void if it is determined that,
upon inspection by an authorized service agency, the equip-
ment has been modified, misused, misapplied, improperly in-
stalled, or damaged in transit or by fire, flood or act of God. It
also does not apply if the serial nameplate has been removed,
or if service is performed by unauthorized personnel. The
prices charged by Wells Mfg. Co. for its products are based upon the limitations in this warranty. Seller’s obligation under
this warranty is limited to the repair of defects without charge by
a Wells Mfg. Co. factory authorized service agency or one of its
sub-service agencies. This service will be provided on cus-
tomer’s premises for non-portable models. Portable models (a
device with a cord and plug) must be taken or shipped to the
closest authorized service agency, transportation charges pre-
paid, for service. In addition to restrictions contained in this
warranty, specific limitations are shown in the Service Policy
and Procedure Guide. Wells Mfg. Co. authorized service agen-
cies are located in principal cities. This warranty is valid in the
United States and Canada and void elsewhere. Please consult
your classified telephone directory, your foodservice equipment
dealer or write the Factory Service Department, Wells Manufac-
turing Company, P.O. Box 280, Verdi, Nevada 89439, phone
(775) 689-5700 or (888) 492-2782, for information and other
details concerning warranty.
LIMITED WARRANTY STATEMENT
SERVICE POLICY AND PROCEDURE GUIDE
ADDITIONAL WARRANTY EXCLUSIONS
1. Resetting of safety thermostats, circuit breakers, over
load protectors, and/or fuse replacements are not
covered by this warranty unless warranted conditions
are the cause.
2. All problems due to operation at voltages or phase
other than specified on equipment nameplates are
not covered by this warranty.
Conversion to correct voltage and/or phase must be
the customer’s responsibility.
3. All problems due to electrical connections not made
in accordance with electrical code requirements
and wiring diagrams supplied with the equipment are
not covered by this warranty.
4.
Replacement of items subject to normal wear, to
include such items as knobs, light bulbs; and, normal
maintenance functions including adjustments of
thermostats, adjustment of micro switches and
replacement of fuses and indicating lights are not
covered by warranty.
5.
Damage to electrical cords and/or plug due to exposure
to excessive heat are not covered by this warranty.
6. Full use, care, and maintenance instructions supplied
with each machine. Noted maintenance and
preventative maintenance items, such as servicing and
cleaning schedules, are customer responsibility. Those
miscellaneous adjustments noted are customer
responsibility. Proper attention to preventative
maintenance and scheduled maintenance procedures
will prolong the life of the appliance.
7.
Travel charges are not covered by this warranty.
Shipping to an Authorized Wells Service Agent for any
warranty service is the responsibility of the buyer.
8.
All labor shall be performed during regular working hours.
Overtime premium will be charged to the buyer.
9. All genuine Wells replacement parts are warranted for
ninety (90) days from date of purchase on non-warranty
equipment. This parts warranty is limited only to replace-
ment of the defective part(s). Any use of non-genuine
Wells parts completely voids any
warranty.
10. Installation, labor, and job check-outs are not considered
warranty and are thus not covered by this warranty.
11. Charges incurred by delays, waiting time or operating
restrictions that hinder the service technician’s ability to
perform service are not covered by warranty. This
includes institutional and correctional facilities.
NOTE: For your protection, please note that equipment in this
shipment was carefully inspected and packaged by skilled per-
sonnel before leaving the factory. Upon acceptance of this
shipment, the transportation company assumes full responsi-
bility for its safe delivery.
IF SHIPMENT ARRIVES DAMAGED:
1.
VISIBLE LOSS OR DAMAGE: Be certain that any visi-
ble loss or damage is noted on the freight bill or express
receipt, and that the note of loss or damage is signed by
the delivery person.
2. FILE CLAIM FOR DAMAGE IMMEDIATELY:
Regardless of the extent of the damage.
3. CONCEALED LOSS OR DAMAGE: if damage is
unnoticed until the merchandise is unpacked, notify the
transportation company or carrier immediately, and file
“CONCEALED DAMAGE” claim with them. This
should be done within fifteen (15) days from the date
the delivery was made to you. Be sure to retain the
container for inspection.
Wells Manufacturing cannot assume liability for damage or
loss incurred in transit. We will, however, at your request, sup-
ply you with the necessary documents to support your claim.
SHIPPING DAMAGE CLAIM PROCEDURE
xi