Bogen service, Warranty service, Service after warranty has expired – Bogen GS-250 User Manual
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Bogen Service
Caution
There are no user-serviceable parts within the
amplifier. Have all internal servicing performed by
a qualified technician. The warranty may become
void if repairs are performed by other than the
Bogen Factory Service Department.
The Bogen Gold Seal Series Amplifier is covered by a
3-year warranty and overnight installation-site replace-
ment program (see below). If you encounter difficulty
with your Bogen Gold Seal amplifier, please do not
hesitate to ask our advice or assistance. Information
can be obtained by calling our Application Engineering
Department or Factory Service Department at (201)
934-8500.
Please be sure to fill out and return the product regis-
tration card included with this unit.
Best results are obtained when you:
• Read the User’s Guide before operating
• Ensure all input and output wiring is correctly
installed. If using the 4-ohm output, be sure to
remove the shorting clip in the LINK position (see
instructions on page 7).
• Ensure that the LINK switch (see the section on
PRE OUT/POWER IN JACKS on page 7) is in the
IN position when not using external signal pro-
cessing equipment.
For warranty service, refer to the product registration
card. Our customer service support center can be
reached at (201) 934-8500, extension 1310, weekdays
from 9AM to 8PM, Eastern time. Or you can e-mail
[email protected].
Warranty Service
If you are shipping the unit for a warranty repair, pack
it in the original shipping container or similar container
and ship prepaid via any responsible carrier. Include a
letter stating the problem and proof of purchase show-
ing the purchase date. The amplifier will be promptly
repaired and returned to you freight prepaid while in
warranty.
Service After Warranty Has Expired
If the amplifier requires service after the warranty has
expired, ship it to us as per above, along with a letter
giving us your name and address. We will examine the
unit and contact you with an estimate of repairs before
any repair is made. Return shipment of equipment not
in warranty will be at the expense of the owner.
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