Bayer HealthCare CONTOUR Blood Glucose Meter and Ascensia CONTOURTM Test Strips - Manual (Page 18)

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Need Help? Call: 1-800-348-8100 www.BayerDiabetes.com
WHAT YOU SEE WHAT IT MEANS WHAT YOU SHOULD DO
E7 Wrong test strip. Remove the test strip
and retest using Ascensia
C
ONTOUR Test Strip.
E10 Invalid date or time. See set-up instructions
(page 21) to set the date
and time on your meter.
If you continue to have
problems, contact Bayer
Customer Service.
E11 Abnormal result. Remove the test strip and
retest using a new test strip.
Carefully follow testing
instructions in your
user guide.
If you continue to have
problems, contact Bayer
Customer Service.
HI Test result is
above 600 mg/dL. • Wash your hands and the
test site. Repeat the test
using a new test strip.
• If your result is still “HI”,
contact your physician or
healthcare professional
immediately.
LO Test result is
below 10 mg/dL. • Repeat the test using a
new test strip.
• If your result is still “LO”,
contact your physician or
healthcare professional
immediately.
CAUTION: Glucose levels below 50 mg/dL may indicate
a potentially serious medical condition.
CAUTION: Glucose levels above 250 mg/dL may indicate
a potentially serious medical condition.
If you do not resolve the problem, contact Bayer Customer Service at 1-800-348-8100.
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