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BlueAnt BLUEANT Z9 User Manual

Page 11

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6.

Why is the Z9 noisy and distorted?

Turn the Z9 Volume down to a level that does not give echo or feedback. Also turn

the volume down on your phone. A low battery can also cause bad voice quality. Please

charge the headset. Some people like to have their phone ring loudly, but this may cause

distortion when transferred to the Z9 speaker.

In your phone, set up a Profile with lower ringing volumes and keypad tones and activate for

use with the Z9. (See your phones user manual for instructions on setting up profiles).

Alternatively, you may have low antenna strength from your phone network which may

cause signal drop outs or disruption.

Check our web site to confirm that you have the latest firmware installed. If you are running

an old version of the Z9 firmware please download the update and follow the instructions to

update your firmware

7.

My Z9 worked great but now it won’t connect. What can I do?

As newer phones are like mini-computers, they may become corrupt over time and you may

need to reset them every so often (at least once a week is good). Simply switch off your

phone remove the battery for a few seconds, replace and reboot. The Z9 should now

connect. If not, remove existing pairing and re-pair the devices.

8.

The Z9 switches off when I hang up a call. What can I do?

Ensure that you release the MFB when you hear the tone for end call. Alternatively, please

check that you have the latest firmware installed on your Z9 Headset.

9.

Why can the talk time and standby time differ with the products specification

description?

The talk time and stand by time will differ based on different brands of mobile phone,

different distances between devices and different Bluetooth link status (active, sleep, sniff
mode etc).

10.

Why does my phones battery not last as long as it used to?

When you switch Bluetooth ON, your phone searches for Bluetooth devices in the area.

This will use more battery power than without Bluetooth ON. The Z9 has a standby

mode it enters when connected to your phone so that it minimizes battery loss. This allows

the Z9 to have such outstanding battery life as well as reducing the power required by the

phone.