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Please do not return this product to the store, Roubleshooting – Bissell 16W5 User Manual

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roubleshooting

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Reduced Spray OR No Spray in Upright Mode

Possible causes

Remedies

1. Solution tank empty

1. Refill tank with water and formula

2. Lint screen on solution tank cap clogged

2. Soak solution tank cap in warm water and then rinse under

running water

3. Upper body not properly attached properly.

3. Repeat steps 2-4 on page 5.

Reduce Spray or No Spray Attachment

Possible causes

Remedies

1. Solution tank empty

1. Refill tank with water and formula

2. Spray Nozzle Clogged

2. Clean Spray nozzle by rinsing tool under water

3. Pump needs priming

3. Place tool on floor and press trigger

4. Machine is reclined

4. Return machine to full upright position until it locks

into place

5. ReadyTools dial is set to “FLOOR CLEANING”

5. Choose “TOOLS” setting on ReadyTools dial

Deep cleaner not picking up cleaning solution

Possible causes

Remedies

1. Collection tank not aligned/secured

1. Check tank alignment and secure with side latches

2. Collection tank full

2. Empty tank

3. Removable nozzle installed improperly

3. Unplug unit. Align four "hooks" into bottom first, then snap

into place on top

4. Removable nozzle full of debris

4. Unplug unit. Remove nozzle and rinse under running water

5. Red lint screen under collection tank clogged

5. Remove debris from lint screen

6. ReadyTools dial not set properly

6. Choose either “FLOOR CLEANING” or “TOOLS” for desired

cleaning method

Other maintenance or service not included in the manual should be

performed by an authorized service representative.

Thank you for selecting a BISSELL product.

Please do not return this product to the store.

For any questions or concerns, BISSELL is happy to be of

service. Contact us directly at 1-800-237-7691.