Please do not return this product to the store, Roubleshooting – Bissell 16W5 User Manual
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Reduced Spray OR No Spray in Upright Mode
Possible causes
Remedies
1. Solution tank empty
1. Refill tank with water and formula
2. Lint screen on solution tank cap clogged
2. Soak solution tank cap in warm water and then rinse under
running water
3. Upper body not properly attached properly.
3. Repeat steps 2-4 on page 5.
Reduce Spray or No Spray Attachment
Possible causes
Remedies
1. Solution tank empty
1. Refill tank with water and formula
2. Spray Nozzle Clogged
2. Clean Spray nozzle by rinsing tool under water
3. Pump needs priming
3. Place tool on floor and press trigger
4. Machine is reclined
4. Return machine to full upright position until it locks
into place
5. ReadyTools dial is set to “FLOOR CLEANING”
5. Choose “TOOLS” setting on ReadyTools dial
Deep cleaner not picking up cleaning solution
Possible causes
Remedies
1. Collection tank not aligned/secured
1. Check tank alignment and secure with side latches
2. Collection tank full
2. Empty tank
3. Removable nozzle installed improperly
3. Unplug unit. Align four "hooks" into bottom first, then snap
into place on top
4. Removable nozzle full of debris
4. Unplug unit. Remove nozzle and rinse under running water
5. Red lint screen under collection tank clogged
5. Remove debris from lint screen
6. ReadyTools dial not set properly
6. Choose either “FLOOR CLEANING” or “TOOLS” for desired
cleaning method
Other maintenance or service not included in the manual should be
performed by an authorized service representative.
Thank you for selecting a BISSELL product.
Please do not return this product to the store.
For any questions or concerns, BISSELL is happy to be of
service. Contact us directly at 1-800-237-7691.