What to do if – Neff V6540X0GB User Manual
Page 19
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What to do if...
Risk of electric shock.
Repairs must only be carried out by customer services or authorised
technicians.
If repairs are needed, or if you cannot rectify a fault yourself with the help
of the following table:
Set the programme selector to
Off.
Disconnect the washer-dryer from the power supply.
Turn off the tap.
Call the after-sales service –> page 22.
Other fault codes are only for use by the after-sales service. Make a note of the fault code to inform the after-
sales service.
Fault
Possible cause
Remedial action
Programme does not start.
The Start/Pause button has not been
pressed.
Press the Start/Pause button.
A delayed start time has been
selected.
Washer dryer starts on completion of
the delay period.
Change the “finished in time” if
necessary –> page 13.
Power cut.
The delayed start time that was
selected has been cleared.
Reselect the delayed start time or start
the programme immediately.
Press the Start/Pause button.
The door is not properly closed.
Close the door.
Plug not inserted properly into socket. Insert plug correctly.
The maximum spin speed
cannot be set.
The maximum spin speed depends on
the programme selected.
Change programme as required.
The water is not Drained.
Drain hose is twisted.
Fit the Drain hose correctly.
Detergent pump is blocked.
Clean the Drain pump –> page 18.
Detergent residues in the
detergent drawer.
Damp or lumpy detergent.
Clean and dry the detergent drawer –
> page 17.
Use the measuring aid for liquid
detergent.
Fault code
The door is not properly closed. Close the door.
The water control system has been activated. Disconnect the appliance from
the mains, turn off the tap and advise the after-sales service.
Water is not entering the appliance. See the fault Water is not flowing in.
The water is not Drained. See the fault Water is not Drained.
Maximum or minimum drying load not taken into account. HI/End or LO/End
flash alternately in the display. See the fault Drying result not satisfactory.