Simple troubleshooting – Neff C77V60N2 User Manual
Page 60
Neff
C77V60N2 | 02/2012
58 | English
Problem
Cause
Solution
Display shows
Refill bean container
Although the bean con-
tainer is full, the appliance
does not grind the coffee
beans.
Beans are not falling into the
grinding unit (beans too oily).
Change the type of coffee
if necessary. Wipe out the
empty bean container with a
dry cloth.
No tea water dispensed.
The milk frother or its holder is
blocked.
Clean the milk frother or its
holder. (see “Cleaning the milk
system”)
Milk froth insufficient or too
runny.
The milk frother does not
draw the milk in.
The milk frother or its holder is
blocked.
Clean the milk frother or its
holder. (see “Cleaning the milk
system”)
Milk unsuitable for frothing.
Use low-fat milk (1.5 % fat).
The milk frother (19) is not
correctly assembled.
Wet the milk frother parts and
press together firmly.
Build-up of limescale in the
appliance.
Descale the appliance using
two descaling tablets, if nec-
essary repeat the procedure.
Coffee dispensing slows
to a trickle or stops
completely.
Coffee is ground too finely.
Pre-ground coffee is too fine.
Adjust the grinding unit to a
coarser setting. Use coarser
pre-ground coffee.
Build-up of limescale in the
appliance.
Descale the appliance.
Coffee has no “crema”
(creamy foam).
Unsuitable type of coffee.
Use a type of coffee with a
higher proportion of robusta
beans.
The beans are no longer
fresh.
Use fresh beans.
The grinding setting is not suit-
able for the beans.
Adjust the grinding setting to
fine.
Coffee is too “acidic”.
The grinding setting is too
coarse or the pre-ground cof-
fee is too coarse.
Adjust the grinding unit to
a finer setting or use finer
pre-ground coffee.
Unsuitable type of coffee.
Use a darker roast.
Coffee is too “bitter”.
The grinding setting is too fine
or the pre-ground coffee is too
fine.
Adjust the grinding unit to a
coarser setting or use coarser
pre-ground coffee.
Unsuitable type of coffee.
Change the type of coffee.
Simple troubleshooting