Toshiba DVB-T Tuner - Manual (Page 19)

19
Problem
No picture
No sound
Cannot tune stations
Picture performance is poor
Error message appears
when starting software,
saying “Please plug in the
tuner”.
Possible Reason
Currently viewing radio
station
Mute mode is activated
Volume level is set too low
Poor signal
Wrong country is chosen in
Setup
Not using latest version of
Direct X
Computer hardware does
not meet minimum
requirements
Too many programs are
being used at the same time
Poor signal
Laptop computer is using
battery power
Tuner is not plugged in
Solution
No picture will appear on
radio channels
Click on the speaker icon
beside the volume indicator
to restore the sound
Increase volume
Move the antenna for better
reception
Choose the correct country
in Setup
Download latest version of
Direct X
Upgrade hardware to meet
minimum requirements
Close unnecessary
programs
Move the antenna for better
reception
Try plugging the laptop into
its power supply
Plug in tuner, or if
necessary, disconnect and
then reconnect.
Troubleshooting Guide