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Toshiba SL980 User Manual

Page 81

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81

PROBLEM SOLVING

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Why are the colours wrong when an

NTSC source is played?

Connect the source via a SCART lead and play.
Select Colour System from the Setup menu.

a

Set the Colour to Auto and exit.

b

Go to the Picture menu and adjust the tint.

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Why don’t the controls of the television

work?

Check that Panel Lock is not On.

Why doesn’t the remote control work?

Check that batteries aren't exhausted or inserted incorrectly

Why is the digital channel locked?

The channel has been locked in Channel Options (see ’Digital settings –
Channel Options’ section).

Why are some of the digital subscription

channels unavailable?

Your subscription needs upgrading. Contact your service provider.

What is DVB-T?

Digital Video Broadcast via an aerial/antenna.

What is DVB-C?

Digital Video Broadcast via a cable connection.

How are DTV radio channels selected?

Select from All Channel List (LIST button).

What can be done if the PIN number has

been forgotten?

Use the Master PIN code of 1276, then change to a number of your choice.
Select Parental PIN Setup from the DTV Settings menu to enter PIN.
Ensure that no-one else can use the Master PIN by removing the Owner’s
Manual.

Why when digital subtitles have been

selected are they not showing on screen?

Subtitles are not currently being transmitted by the broadcaster.

Why are there problems with analogue

text?

Good performance of text depends on a good strong broadcast signal. This
normally requires a roof or loft aerial. If the text is unreadable or garbled,
check the aerial. Go to the main index page of the text service and look for
the User Guide. This will explain the basic operation of text in some detail. If
further information is needed on how to use text see the text section.

Why is a page number visible at the top

of the screen but no text?

Text has been selected but Teletext information is currently unavailable on
the current source.

Why don’t the devices connected via

HDMI operate properly?

Make sure to use cables with the HDMI logo

(see page 10).

Some early HDMI equipment may not work properly with the latest HDMI
TV products, due to new standard adoption.

Why don’t the HDMI CEC Control

devices work?

When the connected HDMI CEC Control device does not work correctly after
you have changed the settings of the device, turn off your television and
unplug the power cord, and then plug and turn on again. Unplug the HDMI
cable of the HDMI CEC Control device and lead again.

Why is the HDMI CEC logo still

showing when the equipment has been

disconnected?

If the HDMI CEC Control device is disconnected, the logo will disappear after
approximately one minute.

Why don’t the networked devices work?

The LAN cables are not connected properly or at all. Connect all cables (see
page 13).
Make sure your network address is set up correctly (see page 39).

Why doesn’t the wireless network work?

Check that the AP is powered on.

Why doesn’t the Media Player feature

operate?

Make sure that devices are connected correctly.
Incorrect behaviour may occur with a USB Hub connection.
Check your network setup if using DLNA CERTIFIED™ Server.

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