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Warranty information, Types of warranty service – Lenovo 3000 C305 All-In-One User Manual

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Safety and warranty guide (AIO)

Warranty Information

Product or

Machine Type

Country or Region of

Purchase

Warranty Period

Type of Warranty

Service

Desktop
Lenovo 3000C
IdeaCentre A

Indonesia, Malaysia,
Singapore, Thailand,
Philippines, Vietnam

Parts and Labor -
1 year

1, 2, 3 or 4

China (Hong Kong
S.A.R.), China (Macau
S.A.R.)

1, 2 or 4

India

1, 2 or 4

United States of
America

1, 2 or 3

South Africa

1, 3 or 4

France

1, 3 or 4

Australian

1, 2 or 4

New Zealand

1, 2 or 4

Mexico

1 or 2

If required, your Service Provider will provide repair or exchange service depending
on the type of warranty service specified for your product and the available service.
Scheduling of service will depend upon the time of your call, parts availability, and
other factors.

A warranty period of three (3) years on parts and one (1) year on labor means that
Lenovo will provide warranty service without charge for:
a. parts and labor during the first year of the warranty period (or a longer period as

required by law); and

b. parts only, on an exchange basis, in the second and third years of the

warranty period. Your Service Provider will charge you for any labor provided in
performance of the repair or replacement in the second and third years of the
warranty period.

Types of Warranty Service

1. Customer Replaceable Unit (“CRU”) Service

Under CRU Service, your Service Provider will ship CRUs to you for installation
by you. CRU information and replacement instructions are shipped with your
product and are available from Lenovo at any time upon request. CRUs that are
easily installed by you are called Self-service CRUs, while Optional-service CRUs

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