Troubleshooting – SIRIUS XMp3i User Manual
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Troubleshooting
If you see this on the screen:
Try this:
Updating
• Your Satellite Radio is being updated with the
latest encryption code . Wait until the update is
done .
• You may be trying to tune to a channel that is
blocked or unavailable . Tune to another channel .
—
• No program information, such as artist name,
song title, or channel exists .
If this happens:
• Try this:
You do not receive all the
channels to which you subscribed
• If you have not yet activated your service, refer
to the Activation section in the User Guide
which accompanied your Satellite Radio .
No audio
• Check all cables between your Satellite Radio
and your stereo system or powered speakers for
a firm and secure connection .
• Ensure you have selected the proper input
source on your stereo system, or try another
source .
• Increase the audio level of the Radio . Refer to
the User Guide which accompanied your Radio
for instructions .
Audio sounds too soft
• Raise the volume of your stereo system or
powered speakers, or increase the audio level
of your Satellite Radio until the sound quality
improves . Refer to the User Guide which
accompanied your Radio for instructions .