Troubleshooting and support, Learning more about your frame, Picture frame problems – Kodak P725 User Manual
Page 16: 4 troubleshooting and support
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www.kodak.com/go/support
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Troubleshooting and support
For step-by-step product support, visit
,
select your frame model, and select Step-by-Step Solutions & Repair.
Learning more about your frame
Picture frame problems
Learn more about your frame
Interactive tutorials
Frequently asked questions
Downloads
Product registration
If...
Try one or more of the following
Frame does not
turn on.
■
Make sure the power cable that was included with your frame is
connected securely (see
).
■
Unplug the power cable for 5 seconds, then reconnect the cable.
Press and hold the power button (for about 2 seconds), then
release.
Frame freezes up or
doesn’t work properly.
■
Unplug the power cable for 5 seconds, then reconnect the cable.
Press and hold the power button (for about 2 seconds), then
release.
■
Reset the frame. Press the Play and Power buttons (see
) at
the same time, and hold for 5 seconds. (Resetting your frame does
not erase your saved files.)