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Solving camera problems – Kodak Z1012 IS User Manual

Page 22

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22

www.kodak.com/go/easysharecenter

4

Solving camera problems

For step-by-step product support, visit

www.kodak.com/go/z1012support

and select

Interactive Troubleshooting & Repairs.

Camera problems

If

Try one or more of the following

Camera does not
turn on.

Install new batteries (

page 2

).

Charge rechargeable batteries.

Camera does not
turn off.

Remove the battery, then reinsert or replace it. If the camera still does
not function, visit

www.kodak.com/go/z1012support

and select

Interactive Troubleshooting & Repairs.

Stored pictures are
corrupted.

Retake pictures. Do not insert or remove card while the camera is on.
Keep rechargeable batteries charged.

Transfer the pictures to the computer, then format the card or internal
memory.
Caution: Formatting a card deletes all pictures and videos,
including protected files.

Camera does not
recognize
SD/SDHC card.

Purchase a certified SD/SDHC card.

Insert a card into the slot (

page 8

).

Format the card. (Press the Menu button, then highlight the Setup tab.
Highlight Format, then follow the prompts.)
Caution: Formatting a card deletes all pictures and videos,
including protected files.

urg_00850.book Page 22 Wednesday, March 26, 2008 6:22 AM