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Troubleshooting – Kodak Z950 User Manual

Page 51

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Getting help

www.kodak.com/go/support

45

Troubleshooting

For step-by-step product support, visit

www.kodak.com/go/z950support

and select

Interactive Troubleshooting & Repairs.

Camera problems

If

Try one or more of the following

Camera does not
turn on.

Install new battery (

page 1

).

Charge rechargeable battery.

Camera does not
turn off.

Remove the battery, then reinsert or replace it. If the camera still does
not function, visit

www.kodak.com/go/z950support

and select

Interactive Troubleshooting & Repairs.

Pictures remaining
number does not
decrease after
taking a picture.

The camera is operating normally. Continue taking pictures.

Stored pictures are
corrupted.

Retake pictures. Do not remove card while the camera is on. Keep
rechargeable battery charged.

Transfer the pictures to the computer (

page 37

), then format the card

or internal memory (

see page 35

).

Caution: Formatting a card deletes all pictures and videos,
including protected files.

In Review mode,
you do not see a
picture (or the
expected picture)
on the LCD screen.

Check the image storage location setting (

page 33

).

In Review mode, a
blue or black
screen is displayed
instead of a
picture.

Transfer the picture to the computer (

page 37

), then format the card or

internal memory (

see page 35

).

Caution: Formatting a card deletes all pictures and videos,
including protected files.