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Troubleshooting and support, Learning more about your frame, Picture frame problems – Kodak P85 User Manual

Page 14: 3 troubleshooting and support

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www.kodak.com/go/support

3

Troubleshooting and support

For step-by-step product support, go to

www.kodak.com/go/digitalframesupport

,

select your frame model, and select Step-by-Step Solutions & Repair.

Learning more about your frame

Picture frame problems

www.kodak.com/go/digitalframes

Learn more about your frame

www.kodak.com/go/digitalframesupport

Frequently asked questions
Downloads
Product registration

www.kodak.com/go/stepbystep

Step-by-Step Solutions & Repair

If...

Try one or more of the following

Frame does not
turn on.

Make sure the power cable that was included with your frame is
connected securely (see

page 1

).

Unplug the power cable for 5 seconds, then reconnect the cable.
Press and hold the power button (for about 2 seconds), then
release.

Frame freezes up or
doesn’t work properly.

Unplug the power cable for 5 seconds, then reconnect the cable.
Press and hold the power button (for about 2 seconds), then
release.

Reset the frame. Press the Play and Power buttons (see

page i

) at

the same time, and hold for 5 seconds.