Software help, Telephone customer support, Before you call – Kodak CX6330 User Manual
Page 100: Software help telephone customer support
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Chapter 11
Software Help
Click the Help button in the Kodak EasyShare software.
Telephone Customer Support
If you have questions concerning the operation of the software or camera, you
may speak with a customer support representative.
Before You Call
m
Have the camera or camera dock connected to your computer.
m
Be at your computer.
m
Have the following information available:
Operating system __________________________________________
Processor speed (MHz)_____________________________________
Computer model __________________________________________
Amount of memory (MB) ____________________________________
Exact error message you received_______________________________
Version of Kodak EasyShare software CD________________________
Camera serial number______________________________________
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