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Kodak M575 User Manual

Page 51

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Troubleshooting

www.kodak.com/go/support

45

Computer/connectivity problems

You cannot take a
picture

Turn the camera off, then on again.

Depress the Shutter button all the way (

see page 6

).

Insert a new/charged battery (

see page 1

).

Memory is full. Transfer pictures to the computer (

see page 39

),

delete pictures (

see page 23

), or insert another card.

Memory card not
recognized or camera
freezes with card

Card may be corrupted. Format the card in the camera (

see

page 38

).

Use another memory card. Only SD or SDHC Cards are supported.

Cannot find the
desired picture/video

To view pictures on a card or in internal memory,

see page 22

.

Status

Solution

Pictures do not
transfer to computer

Make sure the KODAK Camera USB Cable, Micro B / 5-Pin is
connected to the camera and the computer (

see page 39

). Then

turn on the camera.

See KODAK Software Help at

www.kodak.com/go/camerasw

.

Slide Show does not
run on an external
video device

Adjust the camera Video Out setting to NTSC or PAL (

see

page 37

).

Make sure the external device settings are correct. (See the
device’s user guide.)

Computer does not
communicate with
the camera

Turn off the camera, then turn it back on.

Make sure the battery is charged and installed correctly (

see

page 1

).

Make sure the KODAK Camera USB Cable, Micro B / 5-Pin is
connected to the camera and the computer (

see page 39

). Then

turn on the camera.

See KODAK Software Help at

www.kodak.com/go/camerasw

.

Status

Solution