Kodak M575 - Manual (Page 51)

Troubleshooting
www.kodak.com/go/support 45
Computer/connectivity problems
You cannot take a
picture ■ Turn the camera off, then on again.
■ Depress the Shutter button all the way ( see page 6 ).
■ Insert a new/charged battery ( see page 1 ).
■ Memory is full. Transfer pictures to the computer ( see page 39 ),
delete pictures ( see page 23 ), or insert another card.
Memory card not
recognized or camera
freezes with card ■ Card may be corrupted. Format the card in the camera ( see
page 38 ).
■ Use another memory card. Only SD or SDHC Cards are supported.
Cannot find the
desired picture/video ■ To view pictures on a card or in internal memory, see page 22 .
Status Solution
Pictures do not
transfer to computer ■ Make sure the KODAK Camera USB Cable, Micro B / 5-Pin is
connected to the camera and the computer (
see page 39 ). Then
turn on the camera.
■ See KODAK Software Help at www.kodak.com/go/camerasw .
Slide Show does not
run on an external
video device ■ Adjust the camera Video Out setting to NTSC or PAL ( see
page 37 ).
■ Make sure the external device settings are correct. (See the
device’s user guide.)
Computer does not
communicate with
the camera ■ Turn off the camera, then turn it back on.
■ Make sure the battery is charged and installed correctly ( see
page 1 ).
■ Make sure the KODAK Camera USB Cable, Micro B / 5-Pin is
connected to the camera and the computer (
see page 39 ). Then
turn on the camera.
■ See KODAK Software Help at www.kodak.com/go/camerasw .
Status Solution