Technical support, Limited warranty – Silent Call VC4002-2 User Manual
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The Silent Call alerting system is digitally coded. Each Silent Call transmitter contains a nine position code
switch. Positions 1 through 5 on the transmitter set the address. LEAVE POSITIONS 6, 7, 8, AND 9 AS IS.
Position 6 through 9 set the type of alert function and does not require programming The Vibra Call
receiver can be set to respond to one or more different transmitter codes. All Silent Call transmitters and
receivers leave the factory set to the default code of 1=off, 2=off, 3=off, 4=on, 5=on. This code does not need to
be changed unless your system is within 100-200 feet of another Silent Call system. In that case, simply set all
transmitters to a different code (any combination of on and off positions except all on or all off), erase the code
memory in the Vibra-Call, and then reprogram as follows:
To erase all programmed codes:
1. Turn the Vibra-Call off.
2. Open the battery access door on the back of the Vibra-Call and locate the PROGRAM button.
Program Button
3. Press and hold the PROGRAM button in. While pressing and holding the program button, turn the Vibra-
Call on, continue to hold the program button on for 8 – 10 seconds and then release it. This will erase all
codes in the Vibra-Call memory.
To program a new code:
1. With the Vibra-Call turned on, press and hold the program button for about 8 – 10 seconds. Release the
button as now the unit is in program mode. It will remain in program mode for approximately 30 seconds.
While in program mode, the Vibra-Call will memorize the code of the first transmitted signal received and
then exit program mode.
2. The Vibra-all receiver can memorize an unlimited number of system codes.
3. Note that you do not have to program the Vibra-Call receiver with every transmitter in your system as long
as all transmitters are set to the same code it can be done with just one transmitter.
Programmed codes are retained in memory even when the Vibra-Call’s battery is removed.
Technical Support
For technical support on this or any other Silent Call product, please feel free to contact us. You can reach us by phone at 800-572-
5227 (voice or TTY) or by Email at
Limited Warranty
Your Vibra-Call receiver is warranted to be free of defects in material and workmanship for five years from the date of initial purchase
(not including the battery). During that time, the unit will be repaired or replaced free of charge when shipped prepaid to Silent Call
Communications. To obtain warranty service, contact Silent Call to obtain return materials authorization. Please include your
telephone number or other ways we can contact you. This warranty is void if the defect is caused by customer abuse or neglect.
Program Button
5095 Williams Lake Road, Waterford, MI 48329
(248) 673-7353 v/tty, (248) 673-7360 fax, (800) 572-5227 v/tty
Email:
Website: