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MSI AG220 User Manual

Page 52

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Troubleshooting

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Troubleshooting

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My system does not start�

1� Check if the system is connected to an electrical outlet and it is turned on�
2� Check if the power cord and all cables are connected firmly�

When I turn on my computer, the message “Operating System not found”

appears or Windows does not start�

1� Check if there is a non-bootable CD/ DVD inside the optical disk drive� If so,

remove the CD/ DVD then restart the computer�

2� Check Boot Device Priority settings in the BIOS Setup�

The system can not be shut down�

It is best to shut down your computer using the Shut Down icon in the operating

system� Using other methods, including those listed below, may result in data failure�

If the Shut Down procedure does not work, choose one of the following steps:
1� Press Ctrl+Alt+Del keys, then choose Shut Down�
2� Press and hold the power button till the system is off�
3� Unplug the power cable from the system�

My microphone does not work�

1� For built-in microphone, please go to Start > Control Panel > Sounds and Audio

Devices > Audio to check if it is muted�

2� If you are using an external microphone, check that the microphone is plugged

into the Microphone jack�

The Internet connection has problems�

1� If you are having a problem connecting to your Internet Service Provider (ISP),

check if the ISP is experiencing technical problems�

2� Check the Network settings and connection and make sure the system is properly

configured to Internet access�

3� The wireless LAN data transfer speed is affected by distance and obstructions

between devices and access points� To maximize the data transfer speed, choose

the access point closest to your system�