Technical support, Wormhole station – j5 create JUH320v2 USB 3.0 Wormhole Station User Manual
Page 25
WORMHOLE STATION
USER MANUAL
25
TECHNICAL SUPPORT
If you have any issues using this product, please follow the instructions below
before returning this product to the store.
1. The User Manual
Contains detailed instructions and a troubleshooting section; many common
issues can be easily resolved by reading the user manual.
2. Online Support
Please visit the j5 create website (www.j5create.com) to find the latest
software for your device. If you still experience the same issue, you can
submit a trouble description via email
technical support team will reply to you within the next 24 business hours.
3. Telephone Support
Please call us at 888-689-4088 and one of our support technicians will be very
happy to assist you.
Customer Service:
Toll free number: 888-988-0488
Technical Support:
Toll free number: 888-689-4088
Email: [email protected]
Please contact Technical Support during business hours. 10:00AM-6:00PM E.S.T
Monday- Friday for further assistance.