SMS Audio SYNC by 50 - Manual (Page 11)

Solution 4: Try to re-pair the SYNC by 50 Portable Bluetooth Speaker to
your device.
Solution 5: You may need to turn off the paired audio source’s internal
speakers before the audio source can send audio to the SYNC by 50
Portable Bluetooth Speaker.
Problem: The sound has static or breaks up.
Solution 1: The unobstructed operating range of the product is 33 feet.
Be sure you are within that range for optimum performance.
Solution 2: Other devices such as cordless phones, microwaves or wireless
routers may cause interference.
Problem: The SYNC by 50 Portable Bluetooth Speaker does not
control the volume on device.
Solution 1: make sure the volume on the audio source is turned up to at least
50% of volume and that the SYNC by 50 Portable Bluetooth Speaker battery
is charged.
Problem: the SYNC by 50 Portable Bluetooth Speaker makes a long,
low tone every 30 seconds.
Solution: your battery is low, recharge the SYNC by 50 Portable
Bluetooth Speaker.
Troubleshooting