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Troubleshooting – Acoustic Research ART7 User Manual

Page 29

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27

TROUBLESHOOTING

If anything is missing or damaged, or if your ART7 fails to operate, notify your dealer immediately.
We recommend keeping your original carton and packing materials in case you need to ship the
unit in the future. Contact the Audiovox Consumer Service Center.

Table 8: iTunes Tagging Setup

Symptom

Root Cause

What to Do

ART7 Does Not Turn On

AC power cord not properly
connected

Power not available at wall
outlet

Manual switch not turned on

Power button not turned on

Check AC power cord has
proper connection.

Check fuse/circuit breaker at
home is turned on.

Check manual switch on the
rear panel is turned on.

Press the power button to see
if the display lights up.

No Sound

Audio cables not connected

Volume is turned down; -
MUTE- is displayed on the
screen

ART7 not turned on

Auxiliary unit connected to
AUX input has volume set too
low or off.

Verify audio cables are
connected properly.

Press Mute; Turn volume up.

Press the power button to turn
the unit on.

Increase volume of auxiliary
unit connected to AUX input
until sound is heard; make sure
external source is "On".

Remote Control Not Working

Remote used from too far away

Batteries in remote not properly
installed

Batteries in remote drained

Insulator tab in place

Move remote closer to the
ART7.

Make sure the batteries are
installed correctly.

Change batteries in the remote
control.

Remove the plastic insulator
tab near battery.

iPod Does Not Play

iPod not properly docked on the
ART7

Make sure the correct adaptors are
used for your iPod and check the
connections.

Poor FM Reception

FM antenna not properly
installed

Environmental factors causing
poor FM reception quality

Verify FM antenna is
connected properly or try
moving antenna to achieve
better reception.

You may be in an area with
weak FM signals.

Poor AM Reception

AM antenna not properly
installed

Environmental factors causing
poor AM reception quality

Verify AM antenna is
connected properly or try
moving antenna to achieve
better reception.

You may be in an area with
weak AM signals.

Unstable HD Radio Reception

Poor FM reception to affect the HD
Radio reception

HD Radio reception requires good
FM reception.