Smart Technologies SMART Table 230i User Manual

Page 26

Issue

Solution

The Windows Advanced

Options menu appears on the

table’s screen.

The software didn’t start properly due to a sudden power loss or
reset.

To restart the table’s software

1. Connect a keyboard to one of the two USB receptacles on

the side of the table.

2. Restart the table.

3. Select Start Windows Normally.

The Unable to initialize camera

error appears.

The SMART Table camera’s USB cable isn’t connected properly.

To check camera cable connections

1. Turn off the SMART Table.

2. Remove the table’s door to access the computer and

projector.

3. Verify that the camera’s USB cable is properly connected to

the computer.

N O T E

Refer to the instructions that came with your table for
more information. You can also visit

to view and download how-to and

troubleshooting articles.

4. Verify that the USB cable is properly connected to the

camera by disconnecting and connecting the cable.

Setting up your table for troubleshooting touch
issues

The troubleshooting procedures in the following sections require you to close SMART Table

Activities, and then connect a keyboard and mouse.

You can connect to your SMART Table any keyboard and mouse that have USB connectors using

the two USB receptacles on the side of the unit.

To set up your SMART Table for troubleshooting

1. Turn on your SMART Table.

The SMART Table Activities menu appears.

A P P E N D I X

Troubleshooting