AltiGen comm 720 User Manual
Page 53

Glossary
IP 720 User Manual
45
T
TCP/IP - Transmission Control Protocol/Internet Protocol. A full set of protocols 
used on the Internet.
TDM - Time Division Multiplexing.
TFTP (Trivial File Transfer Protocol) - a version of the TCP/IP FTP protocol that 
has no directory or password capability.
transfer - this feature redirects a call to another extension,
the AltiGen Voice
Mail System
, or operator.
U
UDP (User Datagram Protocol) - a communications protocol that offers a limited 
amount of service when messages are exchanged between computers in a network 
that uses the Internet Protocol.
URL (Uniform Resource Locator) - the address that defines the route to a file on 
the web or any other Internet facility.
user(s) - the person or persons accessing the features and functions of the MAXCS 
product.
V
virtual extension - an extension not associated with a physical port that allows for 
guest access to 
the AltiGen Voice Mail System
features and telephone sharing
environments. Users of a virtual extension have to log in before accessing the 
system features assigned to it.
VoIP - voice over Internet Protocol (IP). The technology used to transmit voice 
conversations over a data network using
the
Internet Protocol.
W
workgroup - telephones arranged in groups within a particular organizational 
function (for example, marketing, sales, service, etc.). Each workgroup is assigned 
a pilot number. When the pilot number is dialed, the system scans the list of 
extensions comprising the workgroup and connects the call to the first available idle 
extension number. If no extensions are available, the call is placed in that 
workgroup’s queue.
workgroup pilot number - an extension designated to a workgroup that is not 
associated with a physical port and may consist of up to 64 members. When the pilot 
number is dialed, the call is distributed to the workgroup members.
