Sony SDM-HS74P - Manual (Page 19)

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Displaying this monitor’s information
While the monitor is receiving a video signal, press and
hold the MENU button for more than 5 seconds until the
information box appears.
Press the MENU button again to make the box disappear.
If any problem persists, call your authorized Sony dealer and give
the following information:
• Model name: SDM-HS74, SDM-HS94, SDM-HS74P or SDM-
HS94P
• Serial number
• Detailed description of the problem
• Date of purchase
• Name and specifications of your computer and graphics board
Picture is fuzzy • Adjust the brightness and contrast (page 12).
• Adjust the pitch and phase (analog RGB signal only) (page 12).
x Problems caused by a computer or other equipment connected, and not
caused by the monitor
• Set the resolution to SXGA (1280
×
1024) on your computer.
Picture is ghosting • Eliminate the use of video cable extensions and/or video switch boxes.
• Check that all plugs are firmly seated in their sockets.
Picture is not centered or sized
properly (analog RGB signal only) • Adjust the pitch and phase (page 12).
• Adjust the picture position (page 13). Note that some video modes do not fill the screen to
the edges.
Picture is too small x Problems caused by a computer or other equipment connected, and not
caused by the monitor
• Set the computer’s resolution to the screen’s resolution.
Picture is dark • Adjust the brightness using the BRIGHTNESS menu (page 12).
• Adjust the backlight (page 11).
• Adjust the brightness using the button (page 10).
• It takes a few minutes for the display to become bright after turning on the monitor.
Wavy or elliptical pattern (moire)
is visible • Adjust the pitch and phase (analog RGB signal only) (page 12).
Color is not uniform • Adjust the pitch and phase (analog RGB signal only) (page 12).
White does not look white • Adjust the color temperature (page 13).
Monitor buttons do not operate
(
appears on the screen)
• If the menu lock is set to ON, set it to OFF (page 15).
The monitor turns off after a while x Problems caused by a computer or other equipment connected, and not
caused by the monitor
• Set the computer’s power saving setting to off.
Resolution displayed on the menu
screen is incorrect • Depending on the graphics board setting, the resolution displayed on the menu screen
may not coincide with the one set on the computer.
Symptom Check these items
INFORMATION
MODEL : SDM-HS74
SER . NO : 1234567
MANUFACTURED : 2004-52
MENU
Example
Model name
Serial number
Week and year
of manufacture