If cl appears in the message window, If your outgoing announcement isn't clear – AT&T 3658B User Manual

Page 67

ANSWERING SYSTEM

PROBLEM SOLUTION

appears in the

You need to reset the clock.The answering

message window:

system clock is not set automatically with
incoming Caller ID information.

PROBLEM SOLUTION

If the system does not

• Make sure you are calling from a touch

respond to commands

tone phone. When you dial a number,

from a remote touch

you should hear tones. If you hear clicks

tone phone:

instead, the phone is not a touch tone
telephone.

• The answering system may not detect the

Remote Access Code while your
announcement is playing. Try waiting until
the announcement is over before entering
the code.

• Make sure you enter your Remote Access

Code correctly.

• There may be noise or interference on

the phone line you are using. Press keys
firmly.

PROBLEM SOLUTION

If your outgoing

• When you record your announcement,

announcement isn’t

make sure you speak in a normal tone of

clear:

voice, about nine inches from the base.

• Make sure there is no “background” noise

(TV, music, etc.) while you are recording.

IN C

ASE OF DIFFICUL

IN C

ASE OF DIFFICUL

ATT3658B manual-updated 5/19/04 5:34 PM Page 64