Troubleshooting (continued) – A.J. Antunes & Co MS-155 9100458 User Manual
Page 10
10
P/N 1010454 Rev. D 03/12
TroubleShooTinG (continued)
problem
possible Cause
Corrective action
Unit heats but there is little or no
steam produced
and/or
The product requires more steaming
than usual.
Filter Strainer is restricted.
Check and clean the Filter Strainer as described in
the Maintenance section of this manual.
Unit is not being cleaned properly (daily/monthly).
Clean unit daily and monthly as described in the
Maintenance section of this manual.
Programming and/or SHO, H2O values were adjusted/
changed improperly.
Reprogram the SHO and H2O values as described in
the Programming section of this manual.
Insufficient or excessive calcium/mineral deposits on
the Generator surface.
Verify that thin layer of calcium/mineral deposits
is present on the Generator surface. Refer to the
Maintenance section of this manual.
Generator surface is bare.
Generator surface must have a thin calcium/
mineral coating for proper steaming. Refer to the
Maintenance section of this manual.
Generator Steam Ports are
restricted.
Clean the Steam Ports as described in the
Maintenance section of this manual.
Generator Cover is warped or loose.
Verify that the Generator Cover Wing Nut is tight.
If noticeable steam escapes around the Generator
Cover, replace the cover.
Generator Diffuser is missing.
Install Generator Diffuser or replace if missing.
Generator surface temperature is too low.
Verify Generator surface temperature to be
380°F–420°F (193°C–215°C).
Excessive condensation in Food
Compartment.
Programming and/or SHO and H2O values were
adjusted improperly.
Reprogram the SHO and H2O values as described in
the Programming section of this manual.
Steam coming out around top covers
or sides.
Generator Cover’s Wing Nut is loose.
Tighten Wing Nut.
Generator Cover is warped.
Replace Generator Cover.