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Assistance, Guarantee, After sales service – Indesit INCB31AAUK User Manual

Page 2: 12 months parts and labour guarantee, 5 year parts guarantee, Extended guarantees, Helpdesk service, Parts and accessories, Recycling and disposal information

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PLEASE PHONE US TO REGISTER YOUR APPLIANCE AND ACTIVATE YOUR 5 YEAR PARTS GUARANTEE ON 08448 24 24 24

Assistance

Guarantee

12 months Parts and Labour Guarantee

Your appliance has the benefit of our manufacturer’s guarantee,

which covers the cost of breakdown repairs for twelve months

from the date of purchase.

This gives you the reassurance that if, within that time, your

appliance is proven to be defective because of either workmanship

or materials, we will, at our discretion, either repair or replace the

appliance at no cost to you.

This guarantee is subject to the following conditions:

- The appliance has been installed and operated correctly and in

accordance with our operating and maintenance instructions.

- The appliance is used only on the electricity or gas supply

printed on the rating plate.

- The appliance has been used for normal domestic purposes

only.

- The appliance has not been altered, serviced, maintained,

dismantled, or otherwise interfered with by any person not

authorised by us.

- Any repair work must be undertaken by us or our appointed

agent.

- Any parts removed during repair work or any appliance that is

replaced become our property.

- The appliance is used in the United Kingdom or Republic of

Ireland.

The guarantee does not cover:

- Damage resulting from transportation, improper use, neglect

or interference or as a result of improper installation.

- Replacement of any consumable item or accessory. These

included but not limited to: plugs, cables, batteries, light bulbs,

fluorescent tubes and starters, covers and filters.

- Replacement of any removable parts made of glass or plastic.

THIS GUARANTEE WILL NOT APPLY IF THE APPLIANCE HAS

BEEN USED IN COMMERCIAL OR NON-DOMESTIC PREMISES.

5 Year Parts Guarantee

Hotpoint also offers you a free 5 year parts guarantee. This

additional guarantee is conditional on you registering your

appliance with us and the parts being fitted by one of our

authorised engineers. There will be a charge for our engineer’s

time. To activate the extra parts warranty on your appliance,

simply call our registration line on 08448 242424 (Republic of

Ireland 01 230 0233).

Extended Guarantees

We offer a selection of protection plans that enable you to fully

cover yourself against the expense of repair bills for the life of your

policy. To find the ideal plan for you please call our advice line on

08448 226 226 (Republic of Ireland 01 230 0233).

Helpdesk Service

We have a dedicated team who can provide free advice and

assistance with your appliance if you experience any technical

difficulties within the first 90 days of ownership. Simply call our

Hotypoint Service Hotline on 08448 224 224 (Republic of Ireland

0818 313 413) for telephone assistance, or, where necessary, to

arrange for an engineer to call.

After Sales Service

We pride ourselves on ensuring that you and your Hotpoint

appliance receive the very highest level of service. No one

understands Hotpoint appliances like we do, so for service from the

people that know your appliance best, simply call 08448 224 224.

Our operators are on hand to answer your call every day including

weekends and bank holidays.

Our team of 1000 technicians are the largest white goods service

organisation in the UK and Ireland available to provide fast,

reliable and local service. They have all undergone extensive

training at our Training Centre of Excellence and are equipped

with the latest diagnostic tools to deliver expert servicing of your

Hotpoint appliance.

UK: 08448 224 224

Republic of Ireland: 0818 313 413

or visit

www.hotpointservice.co.uk

Model number: _____________________________________

Serial number: _____________________________________

Parts and Accessories

We supply a full range of genuine replacement parts as well as

accessory products that protect and hygienically clean your

appliance to keep it looking good and functioning efficiently

throughout its life.

UK: 08448 225 225

Republic of Ireland: 0818 313 413

or visit

www.hotpointservice.co.uk

Appliance Registration

We want to give you additional benefits of Hotpoint ownership.

To activate your free 5 year parts guarantee you must register

your appliance.

By registering your appliance with us not only do you do you

activate the guarantee all your information will be logged onto our

repair system. In the unfortunate event that you need assistance

we will have your appliance details to hand when you call us.

UK: 08448 24 24 24

Republic of Ireland: 01 230 0800

or visit

www.hotpointservice.co.uk

Indesit Company UK Ltd. Morley Way, Peterborough, PE2 9JB

Indesit Ireland Ltd. The Crescent Building, Northwood Park,
Santry, Dublin 9.

Recycling and Disposal Information

- model

- serial number