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Assistance, Guarantee, After sales service – Indesit BIAAA12UK User Manual

Page 2: Indesit service, Parts and accessories, Recycling and disposal information, 12 months parts and labour guarantee, 5 year parts guarantee, Extended guarantees, Helpdesk service

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PLEASE PHONE US TO REGISTER YOUR APPLIANCE AND ACTIVATE YOUR 5 YEAR PARTS GUARANTEE ON 08448 24 24 24

Indesit Service

We are the largest service team in the UK and Ireland offering you

access to 400 skilled telephone advisors and 1000 fully qualified

engineers on call to ensure you receive fast, reliable, local service.

UK: 08448 224 224

Republic of Ireland: 0818 313 413

www.indesitservice.co.uk

Please note: Our advisors will require the following information:

Model number: _____________________________________

Serial number: _____________________________________

Parts and Accessories

We supply a full range of genuine replacement parts as well as accessory

products that protect and hygienically clean your appliance to keep it

looking good and functioning efficiently throughout its life.

UK: 08448 225 225

Republic of Ireland: 0818 313 413

www.indesitservice.co.uk

Appliance Registration

We want to give you additional benefits of Indesit ownership. To activate

your free 5 year parts guarantee you must register your appliance with

us.

UK: 08448 24 24 24

Republic of Ireland: 01 230 0233

www.indesitservice.co.uk

Indesit Company UK Ltd. Morley Way, Peterborough, PE2 9JB
Indesit Company Unit 49 Airways Industrial Estate, Dublin 17

Recycling and Disposal Information

As part of Indesit’s continued commitment to helping the environment,

Indesit reserves the right to use quality, recycled components to keep

down customer costs and minimise material wastage.

Please dispose of packaging and old appliances carefully. To minimise

the risk of injury to children, remove the door, plug, and cut the mains

cable off flush with the appliance. Dispose of these parts separately to

ensure that the appliance can no longer be plugged into mains socket,

and the door cannot be locked shut.

Assistance

Guarantee

12 months Parts and Labour Guarantee

Your appliance has the benefit of our manufacturer’s guarantee, which

covers the cost of breakdown repairs for twelve months from the date of

purchase.

This gives you the reassurance that if, within that time, your appliance is

proven to be defective because of either workmanship or materials, we

will, at our discretion, either repair or replace the appliance at no cost to

you.

This guarantee is subject to the following conditions:

- The appliance has been installed and operated correctly and in

accordance with our operating and maintenance instructions.

- The appliance is used only on the electricity or gas supply printed on

the rating plate.

- The appliance has been used for normal domestic purposes only.

- The appliance has not been altered, serviced, maintained, dismantled,

or otherwise interfered with by any person not authorised by us.

- Any repair work must be undertaken by us or our appointed agent.

- Any parts removed during repair work or any appliance that is

replaced become our property.

- The appliance is used in the United Kingdom or Republic of Ireland.

The guarantee does not cover:

- Damage resulting from transportation, improper use, neglect or

interference or as a result of improper installation.

- Replacement of any consumable item or accessory. These included

but not limited to: plugs, cables, batteries, light bulbs, fluorescent tubes

and starters, covers and filters.

- Replacement of any removable parts made of glass or plastic.

THIS GUARANTEE WILL NOT APPLY IF THE APPLIANCE HAS BEEN

USED IN COMMERCIAL OR NON-DOMESTIC PREMISES.

5 Year Parts Guarantee

Indesit also offers you a free 5 year parts guarantee. This additional

guarantee is conditional on you registering your appliance with us and

the parts being fitted by one of our authorised engineers. There will be a

charge for our engineer’s time. To activate the extra parts warranty on

your appliance, simply call our registration line on 08448 24 24 24
(Republic of Ireland 01 230 0233).

Extended Guarantees

We offer a selection of protection plans that enable you to fully cover

yourself against the expense of repair bills for the life of your policy. To

find the ideal plan for you please call our advice line on 08448 226 226
(Republic of Ireland 01 230 0233).

Helpdesk Service

We have a dedicated team who can provide free advice and assistance

with your appliance if you experience any technical difficulties within the

first 90 days of ownership. Simply call our Indesit Service Hotline on
08448 224 224 (Republic of Ireland 0818 313 413)

for telephone

assistance, or, where necessary, to arrange for an engineer to call.

After Sales Service

No one is better placed to care for your Indesit appliance during the

course of its working life than us – the manufacturer.

- model

- serial

number

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