Alliance Laundry Systems TLW12CTLW12C - Manual (Page 22)

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Troubleshooting
202068 20
Washer Symptom Possible Cause/Solution
Won’t Drain • Make sure drain hose is not kinked or twisted.
• Make sure drain hose is not clogged.
• Make sure drain receptacle is not clogged.
• Refer to the Installation section to make sure that the drain hose has been properly
installed.
Water Leaks • Check that fill hoses are properly installed on the faucets and the washer’s water mixing
valve.
• Replace the fill hoses every five years.
• Make sure drain receptacle is not clogged.
• Check laundry room plumbing.
• Laundry load may be oversudsing or overloaded. Use less detergent (or low-sudsing
detergent) and proper load sizes.
Is Noisy • Wash load may be unbalanced. Open lid and redistribute the load.
• Make sure washer is level. Uneven leveling can cause vibration.
• A newly installed washer may make a knocking sound if the machine has been in storage.
The belt may have settled. Run washer through 4-5 cycles to loosen belt. Washer
operation will not be affected.
Load is too Wet • Wash load may be unbalanced. Open lid and redistribute the load.
• Load is too small. Add items to make full load.
Wrong Water
Temperature
• Make sure that the controls are properly set.
• Check fill hoses. Make sure hot faucet hose is connected to hot mixing valve (indicated
with “H” on the valve bracket) and cold faucet is connected to cold mixing valve
(indicated with “C” on the valve bracket).
• Make sure laundry room water heater is adjusted properly.