Night Owl CS-Key-4GB - Manual (Page 14)

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If your keychain has stopped working you will need to reset your
device.
1. Locate the Reset button on the side of the keychain.
2. Using a pin, press and hold down the reset button for two
seconds
3. Your keychain will reset and you will be able to record
videos.
This will not erase any data on your keychain.
Chapter 9: Reset Your Keychain