Telenav for AT&T Supported Devices: v5.2 for Windows Mobile; HTC 8525, 8925; Samsung BlackJack 2 Users Guide - Manual (Page 69)

© TELENAV, INC. 2003-2007 PAGE 69 OF 72
Invalid login
Your account number is your 10-digit mobile phone number beginning with area code. Your PIN is a 4-digit number
that you assign. Your PIN can be accessed from the “My Account Info” option in the TeleNav GPS Navigator
Tools/Extras menu.
If for some reason you cannot access your PIN, contact TeleNav GPS Navigator Customer Care at
1-888-353-6284.
No GPS data
Make sure that you have a good view of the open sky. Then exit and re-launch TeleNav GPS Navigator.
Please input password
You must provide a four-digit personal identification number (PIN) along with your mobile telephone number to log
into TeleNav GPS Navigator.
Please input phone number
You must provide your mobile telephone number to log into TeleNav GPS Navigator.
Password needs 4 digits
You must provide a four digit personal identification number (PIN) along with your carrier mobile number to log into
TeleNav GPS Navigator.
Phone number needs 10 digits
Enter the entire 10 digit phone number, not prefixed by 1.
TeleNav GPS Navigator encountered an error
TeleNav GPS Navigator is having technical problems with the specific request that you made. This can be due to
an address that it cannot find, or mapping data that does not allow routing from where you are to where you want to
go. In this case, try to use a nearby address.
TeleNav GPS Navigator not available
If you get an advisory message that TeleNav GPS Navigator is not available, exit the TeleNav GPS Navigator
application and then re-launch it. If the problem recurs, it may be due to a temporary TeleNav GPS Navigator
server outage.
Trial expired
The trial period for your account has expired. Order TeleNav GPS Navigator by calling TeleNav Customer Support
at 1-888-353-6284.
Unable to generate a route
TeleNav GPS Navigator could not generate a route between the two endpoints of the route. This may be a
temporary error if you have a weak GPS signal when establishing the origin, but may be due to errors in the map
data in the area around the destination.