Telenav for Sprint Supported Devices: v4.4 for BlackBerry 7130e, 8703e Quick Start Guide User Manual

Page 9

PAGE 9 OF 10

When you have finished entering the required fields, press the trackwheel
and proceed by selecting Submit.

During your first use of TeleNav, the handset will download the audible and
graphical content needed to build the displays and produce audible
messages. The alert screen similar to that shown on the right advises you
that this is taking place.

NOTE:

Do not interact with the BlackBerry while this download is

underway. Wait for it to finish. When the download is completed, you will
see the TeleNav Home Menu.

NOTE:

If after you press the trackwheel, the TeleNav application indicates

that it cannot reach the TeleNav servers, the most likely reason is that your
carrier data service plan is not yet active.

From time to time, TeleNav may update audible or graphical content, and
will advise you accordingly. When the download is completed, TeleNav will
display the activity screen to the right while TeleNav places the information
into its archive.

NOTE:

If your TeleNav account is not active, you will be notified at this point, and will be directed to go to

www.telenav.eu to extend your service agreement. You will not be able to progress beyond this point until your
account is returned to current status. You may also see an important message from TeleNav regarding upgrades,
scheduled downtime, pending account expiration, etc.

When the handheld reaches the TeleNav servers with a valid and active phone number and PIN, the handheld will
be registered to use TeleNav, and will not present any of the above screens except the splash screen in the future.
Visiting www.telenav.com, and changing the PIN will require you to repeat the above registration process.

7. Customer Support

Send an e-mail with your questions or comments to the appropriate company’s Customer Service Department, or
enter a comment through the website. We monitor your e-mails and will promptly reply to your inquiries.

Technical Support

T: 888-353-6284 (toll free)
[email protected]