Telenav for Alltel Supported Devices: v5.0 for Motorola V3a - Manual (Page 43)

© TELENAV, INC. 2003-2007 PAGE 43 OF 45
Trial Expired
The trial period for your account has expired. Order TeleNav GPS Navigator by calling TeleNav GPS Navigator
Customer Support at 1-888-353-6284.
Unable to generate a route
TeleNav GPS Navigator could not generate a route between the two endpoints of the route. This may be a
temporary error if you have a weak GPS signal when establishing the origin, but it also may be due to errors in the
map data in the area around the destination.
Unable to login
Someone may be fraudulently using your account. Change your PIN (see page 33) and attempt to log in again.
Your account has expired
You do not have a valid TeleNav GPS Navigator account. Order TeleNav GPS Navigator by calling TeleNav GPS
Navigator Customer Support at 1-888-353-6284.
10. FAQ
Why do I need the carrier’s data service?
The data plan allows you to access nationwide routes, maps, and Directory content from the TeleNav GPS
Navigator servers using the data communication features of your phone. These services are different from your
cellular airtime. To order a data plan from your carrier, please contact their customer support directly:
1866-ALLTEL7 (1-866-255-8357)
Does TeleNav GPS Navigator use up my voice plan minutes?
TeleNav GPS Navigator uses data to provide its navigation functions. Using data does not use any of your voice
minutes. However, calling the Voice Address Input System does use about 75 seconds per address entered. The
Voice Call feature internal to the TeleNav GPS Navigator application also uses voice minutes.
How accurate is the GPS?
GPS accuracy can range from 20 meters to 100 meters; however, most of the time the GPS is accurate to less
than 50 meters.
What is ideal GPS environment?
The GPS requires an open, clear view of the sky. Buildings, covered parking areas, tunnels and dense foliage can
cause the GPS receiver to be unable to locate a GPS satellite or may cause extended initialization time (time to first
GPS fix).
If you are parked in a covered parking lot or near a tall building, it is recommended that you move into an open area
and then begin to use the TeleNav GPS Navigator service.
Why does the GPS not work near buildings and other tall objects?
The GPS uses signals from satellites, so it needs a clear view of the sky. Tall buildings and other objects that block
the GPS receiver’s view to the sky may make it impossible to determine your location. Sometimes the satellites are