Softelcommunications, Softel communications, Offers – Avaya Innovations 2 User Manual
Page 45: Solution category, Primary industries served, Member presence, Avaya contact
Softel Communications
Softel Communications has a diversified client base that includes internationally-recognized
FORTUNE 500 companies and various levels of federal, state and municipal governments with
contact centers that are strategic and often mission-critical to these organizations.
By developing the applications and application programming interfaces required, Softel’s software
experts enhance the functionality of communications systems and allow the end-users to achieve
the full benefits of technology investments. Softel offers comprehensive professional services for the
application development, deployment and optimization of VoIP, Advanced Speech Recognition and
multi-channel contact center solutions. Softel solutions create significant competitive advantage and
are fully interoperational with all major manufacturers’ platforms. The expertise of the Softel team is
combined with a dedication to service, from pre-sales consulting to post-implementation support, and
the objectivity of manufacturer independence.
For more information, visit www.softel.com or contact
John Cognata
877-4-SOFTEL
Offers
Avaya Interactive Response Custom Solutions
Softel offers consulting, professional services, and
system integration for Avaya Interactive Response.
Solution Category
Call/Contact Center
▶
Custom Application Development
▶
Multi-media Contact Center
▶
Primary Industries Served
Banking
▶
Finance
▶
Healthcare
▶
Member Presence
APAC
▶
CALA
▶
EMEA
▶
NA
▶
Avaya Contact
Paul Horvath
312-634-2474