beautypg.com

Hard drive – Apple Performa 6400/180 User Manual

Page 85

background image

Troubleshooting

Symptom Charts/Hard Drive - 11

Hard Drive

Hard drive not found

when booted from CD-

ROM drive

Use Drive Setup to attempt to recognize or mount hard drive.

Flashing ? appears at

startup in 6400/180

or 6400/200 with

1.6 GB (p/n 661-

1107) or 2.4 GB

(661-1202) ATA

hard drive , and may

be corrected with

restart.

1 Be sure system software is not corrupted. See the Software

Troubleshooting document in the HW-SW Procedures topic

under the Troubleshooting tab on the Service Source CD

startup screen.

2 Remove the 1.6 GB or 2.4 ATA hard drive and look at the

serial number on the bar code label.

3 If serial number is within range XXX

6099

XXXXX to

XXX

6131

XXXXX, replace hard drive.